Frequently Asked Questions
The Focus Areas are there to help supporters and support groups identify their target audience. It helps to understand why each are using the website so they can connect better with others.
You can always change your Focus Area(s) and venture outside of the Focus Area(s) you chose. You can filter by the Focus Area(s) to customize your own support system.
There are 3 Focus Areas. These are loosely defined by medical (Medical) challenges, psychological (Psych) challenges and daily living or ongoing (Wellness) challenges.
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To change your status go to “My Settings” in the drop-down menu bar. You can also access this by going to your About Tab on your profile. From here you will see the option Incognito. Click on the edit image button. The option will allow you to make the change. Once you have selected ON or OFF click the Save Edits button, and your choice will be saved.
When you change your status to incognito, this means you will no longer be searchable on the Search Supporters page and only your Supporters will be able to view your profile.
When you change your status from incognito, this means other users can search you on the Search Supporters page and anyone can view your profile page.
Yes. You can change the group private or public setting option whenever you choose.
You can change the setting by going to your group profile page, go to your About tab and select the edit image button next to “Private Group” or “Public Group” depending on which setting your group had selected. Choose the setting you would like and click on the Save Edits Button. This will save your newly selected option.